TRUST AND QUALITY GUARANTEE: In the event of any inconvenience during the cleaning of the home, the client must immediately notify the supervisor or the customer service area so that the company can proceed administratively against the employee.
SERVICE HOURS: The available services are subject to the availability of the company staff, at the time of booking you can check the available hours. Holidays will not be working days.
CANCELLATION OF THE SERVICE BY THE CLIENT: If the client wishes to cancel the scheduled service, it is required to give a cancellation notice through the email contact Orellana'[email protected] with at least 48 hours in advance, if the client wishes to re scheduling the service requires giving notice at least 24 hours in advance. No changes or cancellations can be made with less than 24 hours in advance.